Insurance Customer Advocate | Flexible Schedule & Growth

Kandiss-Ecton---State-Farm-Agent; Ferndale (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Group Life Insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Kandiss Ecton - State Farm Agent is seeking a Customer Service Representative to join our local agency. You will deliver exceptional service, handle policy information, and assist with changes while supporting community-focused growth.

The role emphasizes detail orientation, strong communication, and teamwork. We offer opportunities for advancement, a supportive team across two locations, and community involvement.

Qualifications

• Strong communication and interpersonal skills required.
• Detail-oriented with ability to multitask in a fast-paced environment.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Multitask

Education

High school diploma or equivalent

Job description

Kandiss Ecton - State Farm Agent is seeking a Customer Service Representative to join our local agency. You will deliver exceptional service, handle policy information, and assist with changes while supporting community-focused growth.

The role emphasizes detail orientation, strong communication, and teamwork. We offer opportunities for advancement, a supportive team across two locations, and community involvement.