Customer Service Specialist – Growth & Flexible Schedule

Tynacarter; Montgomery (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Vision insurance

Dental insurance

Paid time off

Training & development

Opportunity for advancement

Flexible schedule

Bonus based on performance

Job summary

Tyna Carter - State Farm Agent is seeking a Customer Service Representative to join a locally owned agency focused on helping people manage their insurance and financial needs. You will answer inquiries, explain policy options, and support customers with accuracy and empathy.

This role emphasizes teamwork, community involvement, and professional development. If you value a friendly office culture, ongoing training, and the chance to grow a career with a trusted brand, this is a great fit.

Qualifications

• Clear communication and strong interpersonal skills to assist customers effectively.
• Attention to detail and multitasking to manage policy information and updates.
• Prior customer service experience is preferred to ensure friendly, accurate guidance.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Detail-oriented

Job description

Tyna Carter - State Farm Agent is seeking a Customer Service Representative to join a locally owned agency focused on helping people manage their insurance and financial needs. You will answer inquiries, explain policy options, and support customers with accuracy and empathy.

This role emphasizes teamwork, community involvement, and professional development. If you value a friendly office culture, ongoing training, and the chance to grow a career with a trusted brand, this is a great fit.