Insurance CSR: Flexible Schedule, Growth & Training

Kathy Dierkes - State Farm Agent; Illinois; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Kathy Dierkes - State Farm Agent is seeking a Customer Service Representative to create exceptional customer experiences and support agency growth. You will resolve inquiries, assist with policy changes, and process claims while maintaining records and anticipating community needs.

This role offers opportunities for internal advancement, making it ideal for empathetic, driven individuals with a strong desire to help customers.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Job description

Kathy Dierkes - State Farm Agent is seeking a Customer Service Representative to create exceptional customer experiences and support agency growth. You will resolve inquiries, assist with policy changes, and process claims while maintaining records and anticipating community needs.

This role offers opportunities for internal advancement, making it ideal for empathetic, driven individuals with a strong desire to help customers.