Customer Experience Specialist - Flexible Benefits & Growth

Arrow Exterminators; Marietta (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Arrow Exterminators in Marietta, GA is hiring a full-time Customer Service Representative to provide uncompromised support and administration to internal and external Service Center customers. You will handle inquiries, schedule service, process payments, and maintain customer records with accuracy.

Ideal candidates present a professional appearance, have basic Microsoft Office skills, and are willing to work a 40-hour week with occasional overtime.

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Schedule service, take payments, and update customer files.
• Connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are paid.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators in Marietta, GA is hiring a full-time Customer Service Representative to provide uncompromised support and administration to internal and external Service Center customers. You will handle inquiries, schedule service, process payments, and maintain customer records with accuracy.

Ideal candidates present a professional appearance, have basic Microsoft Office skills, and are willing to work a 40-hour week with occasional overtime.