Customer Experience Specialist - Fast, Proactive Support

Lippert; Eau Claire (WI); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefit offerings

Career development opportunities

Competitive compensation

Inclusive company culture

Holiday and vacation days

Job summary

Lippert is seeking a Customer Service Representative in Eau Claire, Wisconsin. This role involves providing exceptional service to customers by resolving issues, answering inquiries, and communicating effectively with internal teams. Candidates should have a High School Diploma and at least one year of customer service experience. Lippert offers comprehensive benefits including medical, dental, 401k with match, and opportunities for career growth. Join a supportive and inclusive culture dedicated to employee satisfaction.

Qualifications

• 1 year of Customer Service experience required.
• Prior Inside Sales experience preferred.
• General knowledge of the product line and pricing schedules.

Responsibilities

• Provide proactive and extraordinary service to external and internal customers.
• Ensure customer cases are responded to within 2 hours.
• Participate in cross-functional meetings.
• Creatively solve customer concerns and manage orders.

Skills

Customer Service

Problem solving

Communication

Education

High School Diploma/GED

Job description

Lippert is seeking a Customer Service Representative in Eau Claire, Wisconsin. This role involves providing exceptional service to customers by resolving issues, answering inquiries, and communicating effectively with internal teams. Candidates should have a High School Diploma and at least one year of customer service experience. Lippert offers comprehensive benefits including medical, dental, 401k with match, and opportunities for career growth. Join a supportive and inclusive culture dedicated to employee satisfaction.