Customer Experience Specialist (Dallas) | Mon–Fri 8:00–5:00

Labatt Food Service; Dallas (TX); Presencial; USD 34 000 - 48 000; Tempo integral

Resumo da oferta

Labatt Food Service is hiring a Customer Service Representative for our Dallas office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks.

Responsibilities include responding to customer requests about orders, deliveries, and product inquiries via phone and email, offering product suggestions, and communicating changes promptly. You will collaborate with internal staff to address evolving customer needs and maintain

Qualificações

• Strong communication skills to quickly understand and resolve customer requests
• Empathy and a friendly, respectful demeanor
• Ability to take on additional responsibilities as needed
• Availability: Monday – Friday, 8:00am–5:00pm

Responsabilidades

• Respond and resolve customer requests concerning order processing, deliveries, product inquiries, and other requests via phone and e-mail.
• Research and offer product suggestions based on customer requirements
• Communicate order and product changes with customers in a timely fashion
• Identify and effectively communicate changing customer needs with internal personnel

Conhecimentos

Customer service

Phone & email comms

Problem solving

Order processing

Empathy

Descrição da oferta de emprego

Labatt Food Service is hiring a Customer Service Representative for our Dallas office. A Customer Service Representative will utilize problem solving skills to resolve user requests and other administrative tasks.

Responsibilities include responding to customer requests about orders, deliveries, and product inquiries via phone and email, offering product suggestions, and communicating changes promptly. You will collaborate with internal staff to address evolving customer needs and maintain