Customer Experience Specialist – Collision Repair

Crash Champions; Mokena (IL); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is hiring at our busy shop network in the United States. You will greet customers, handle walk-ins and calls, and support service advisors with clerical tasks to ensure smooth operations.

We offer competitive hourly pay, ranging from $15.00 to $25.00 per hour, plus benefits and a strong focus on People First culture. This role is on-site and ideal for customer-focused team players seeking growth opportunities.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.

Responsibilities

• Greet and assist customers and prospective customers promptly and professionally.
• Maintain a clean workspace as the first point of contact.
• Manage all incoming calls, walk-in business, and written correspondence and route accordingly.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables, payables, and entry of information into accounting systems and spreadsheets; balance month-end statements.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Analytical skills

Multitasking

Communication skills

Patience

Attention to detail

Job description

Crash Champions is hiring at our busy shop network in the United States. You will greet customers, handle walk-ins and calls, and support service advisors with clerical tasks to ensure smooth operations.

We offer competitive hourly pay, ranging from $15.00 to $25.00 per hour, plus benefits and a strong focus on People First culture. This role is on-site and ideal for customer-focused team players seeking growth opportunities.