Customer Service & Admin Specialist

Crash-Champions-Collision-Repair-Team-1; Virginia Beach (VA); On-site; USD 17,000 - 33,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is hiring to join a fast-growing brand in the collision repair industry. The role focuses on greeting customers, handling calls, and providing administrative support to the team at multiple locations in the U.S.

Responsibilities include managing communications, maintaining a clean retail area, and assisting with receivables, payables, and month-end processes. Competitive benefits and employment with a leading MSO are offered.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving abilities.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence and route appropriately.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, and data entry in accounting systems; balance month-end statements.

Skills

Interpersonal skills

Analytical skills

Multitasking

Phone/email handling

Attentiveness

Job description

Crash Champions is hiring to join a fast-growing brand in the collision repair industry. The role focuses on greeting customers, handling calls, and providing administrative support to the team at multiple locations in the U.S.

Responsibilities include managing communications, maintaining a clean retail area, and assisting with receivables, payables, and month-end processes. Competitive benefits and employment with a leading MSO are offered.