Customer Experience & Admin Coordinator (Collision Repair)

Crash-Champions-Collision-Repair-Team-1; Huntley (IL); On-site; USD 31,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is hiring for a front-facing administrative role at our Huntley facility. You will greet customers, manage calls and walk-ins, and provide clerical support to leadership and service staff. The role emphasizes accuracy in data entry and coordination with accounting tasks.

Benefits include medical, dental, vision, life, disability, 401k with match, and paid holidays. Compensation is posted as an hourly rate with potential growth depending on experience.

Qualifications

• Interpersonal and customer service skills are essential.
• Analytical and problem-solving abilities are required.
• Multitasking and organizational capabilities needed.
• Ability to handle a high volume of calls and emails daily.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean, welcoming workspace as first contact point.
• Manage inbound calls, walk-ins, and written correspondence.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and enter data into accounting systems.

Skills

Interpersonal skills

Customer service

Analytical skills

Multitasking

Organizational skills

Job description

Crash Champions is hiring for a front-facing administrative role at our Huntley facility. You will greet customers, manage calls and walk-ins, and provide clerical support to leadership and service staff. The role emphasizes accuracy in data entry and coordination with accounting tasks.

Benefits include medical, dental, vision, life, disability, 401k with match, and paid holidays. Compensation is posted as an hourly rate with potential growth depending on experience.