Customer Experience Specialist — Car Rental & Service

Enterprise Holdings; Midland (TX); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

401k with matching profit sharing

Health, Life, Dental, and Vision Insurance

Training and development

Job summary

Enterprise Holdings in Midland, Texas is looking for a Customer Experience Representative (CXR). This role focuses on providing top-notch customer service and facilitating rental processes efficiently.

The starting pay is $16.00 per hour, with opportunities for performance-based bonuses. Responsibilities include greeting customers, answering questions, and ensuring an excellent rental experience.

Qualifications include a High School Diploma and at least 1 year of customer service experience.

Qualifications

• Must have a minimum of 1 year of customer service or sales experience.
• High School Diploma or G.E.D. required.
• Must have a valid driver's license with a clean driving record.

Responsibilities

• Meet and greet customers in a professional, friendly manner.
• Provide superior customer service by understanding rental terms.
• Answer incoming calls for reservations and general inquiries.
• Assist in assessing the condition of rentals upon return.

Skills

Customer service

Sales techniques

Communication

Time management

Education

High School Diploma or G.E.D.

Job description

Enterprise Holdings in Midland, Texas is looking for a Customer Experience Representative (CXR). This role focuses on providing top-notch customer service and facilitating rental processes efficiently.

The starting pay is $16.00 per hour, with opportunities for performance-based bonuses. Responsibilities include greeting customers, answering questions, and ensuring an excellent rental experience.

Qualifications include a High School Diploma and at least 1 year of customer service experience.