Car Rental Customer Experience Specialist

Enterprise Holdings; Alexandria (LA); On-site; USD 17,002 - 24,215; Full time

Benefits offered by this job

Paid time off

Employee rental car discounts

Retirement savings plan including 401k with matching

Health Insurance

Life Insurance

Dental Insurance

Vision Insurance

Training and development

Job summary

Enterprise Holdings is seeking a Customer Experience Representative in Alexandria, LA. This role emphasizes superior customer service and efficient transaction processing for customers. An ideal candidate has customer service and sales experience, must be at least 18 years old, and have a valid driver's license.

We offer competitive pay, health benefits, and ample opportunities for professional development. Join us at the Alexandria Airport for a rewarding career in mobility services.

Qualifications

• Must be at least 18 years old.
• Minimum of 1 year of customer service experience.
• Minimum of 1 year of sales experience.
• Valid driver's license with no more than 2 moving violations in the past 3 years.

Responsibilities

• Meet and greet customers in a professional manner.
• Provide efficient customer service by communicating rental terms.
• Use sales techniques to understand customer needs and offer upgrades.
• Assist with directions, maps, and local information.
• Answer incoming calls for reservations and general questions.
• Notify management of customer and vehicle issues.
• Pursue training and development opportunities.

Skills

Customer service

Sales experience

Communication

Problem-solving

Education

High School Diploma or G.E.D.

Job description

Enterprise Holdings is seeking a Customer Experience Representative in Alexandria, LA. This role emphasizes superior customer service and efficient transaction processing for customers. An ideal candidate has customer service and sales experience, must be at least 18 years old, and have a valid driver's license.

We offer competitive pay, health benefits, and ample opportunities for professional development. Join us at the Alexandria Airport for a rewarding career in mobility services.