Customer Experience Specialist: Car Buying & Appraisals

CarMax; Madison (WI); On-site; USD 23,694 - 49,593; Full time

Benefits offered by this job

Paid sick time

Vacation time

Paid holidays

Full-time benefits

Job summary

CarMax is seeking a Customer Specialist in Madison, Wisconsin to guide customers through their car buying and selling journey. This role focuses on delivering exceptional service, managing the sales process, and ensuring the highest standards of vehicle quality.

The ideal candidate will be a strong communicator with a high school diploma, capable of multitasking and working in a fast-paced environment. Competitive hourly rate with full benefits including sick, vacation, and holiday pay are offered.

Qualifications

• Confidently represent CarMax and its products.
• Demonstrated integrity and teamwork in a fast-paced environment.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Guide customers through sales and appraisals.
• Conduct accurate vehicle condition assessments.
• Manage inventory processes and administrative tasks.

Skills

Strong communication skills

Relationship building

Integrity and respect

Task management

Attention to detail

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

CarMax is seeking a Customer Specialist in Madison, Wisconsin to guide customers through their car buying and selling journey. This role focuses on delivering exceptional service, managing the sales process, and ensuring the highest standards of vehicle quality.

The ideal candidate will be a strong communicator with a high school diploma, capable of multitasking and working in a fast-paced environment. Competitive hourly rate with full benefits including sick, vacation, and holiday pay are offered.