Customer Experience Specialist

I3 INFOTEK INC

Tucson (AZ)

On-site

USD 32,000 - 45,000

Full time

3 days ago
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Job summary

I3 INFOTEK INC in Tucson, Arizona seeks a customer service representative to confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. The role involves resolving service and billing issues, and ensuring accurate records of inquiries and transactions.

Responsibilities include processing payments, adjusting bills, referencing changes, and escalating unresolved grievances to the

Job description

I3 INFOTEK INC in Tucson, Arizona seeks a customer service representative to confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. The role involves resolving service and billing issues, and ensuring accurate records of inquiries and transactions.

Responsibilities include processing payments, adjusting bills, referencing changes, and escalating unresolved grievances to the

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