Onsite Customer Service Specialist — Tucson (Bilingual Preferred)

Gould Intelligent, LLC; Tucson (AZ); Vor Ort; USD 18.000 - 26.000; Vollzeit

Zusammenfassung

Gould Intelligent, LLC in Tucson, AZ is seeking five Customer Service Representatives for a long‑term contract. Positions are onsite, Monday through Friday, 8 am to 5 pm, with pay at $16 per hour.

Duties include assisting customers in person and by phone to explain program eligibility, keeping accurate records of interactions, and notifying customers of investigation results or planned adjustments. Candidates should have customer service experience and a high school diploma or GED; bilingual

Qualifikationen

• Must have prior customer service experience.
• High school diploma or GED required.
• Bilingual in Spanish preferred.

Aufgaben

• Assist customers in person and over the phone to provide information about program eligibility.
• Keep accurate records of customer interactions and outcomes.
• Notify customers of investigation results or planned adjustments when applicable.

Kenntnisse

Customer service experience

Bilingual Spanish

Ausbildung

High school diploma or GED

Jobbeschreibung

Gould Intelligent, LLC in Tucson, AZ is seeking five Customer Service Representatives for a long‑term contract. Positions are onsite, Monday through Friday, 8 am to 5 pm, with pay at $16 per hour.

Duties include assisting customers in person and by phone to explain program eligibility, keeping accurate records of interactions, and notifying customers of investigation results or planned adjustments. Candidates should have customer service experience and a high school diploma or GED; bilingual