Customer Experience Specialist

Industry Analysts, Inc.; Nashville (TN); Hybrid; USD 32,000 - 42,000; Full time

Job summary

RJ Young in Nashville is seeking a Customer Care Representative dedicated to delivering exceptional service. The role serves as a primary contact for customers, handling inbound calls and emails while guiding service and supply requests to timely resolutions.

The ideal candidate communicates clearly, stays organized, and collaborates with internal teams to ensure customer needs are met with professionalism and care.

Qualifications

• Experience handling inbound calls and emails.
• Strong communication and problem-solving skills.
• Able to resolve service and supply requests efficiently.

Responsibilities

• Handle inbound calls and emails from customers.
• Provide timely resolution to service and supply requests with professionalism.

Skills

Customer service

Job description

RJ Young in Nashville is seeking a Customer Care Representative dedicated to delivering exceptional service. The role serves as a primary contact for customers, handling inbound calls and emails while guiding service and supply requests to timely resolutions.

The ideal candidate communicates clearly, stays organized, and collaborates with internal teams to ensure customer needs are met with professionalism and care.