Customer Experience Shift Leader

Walgreens; Morristown (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Morristown, NJ seeks a team member to help open and close the store when management is unavailable, handle cash and refunds, and ensure a smooth checkout experience for customers. The role emphasizes accurate cash handling, pricing accuracy, and proactive customer assistance.

Candidate should have at least one year of leadership or retail key holder experience and be fluent in English. The position focuses on delivering a distinctive customer experience and maintaining store

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Communication

Job description

Walgreens in Morristown, NJ seeks a team member to help open and close the store when management is unavailable, handle cash and refunds, and ensure a smooth checkout experience for customers. The role emphasizes accurate cash handling, pricing accuracy, and proactive customer assistance.

Candidate should have at least one year of leadership or retail key holder experience and be fluent in English. The position focuses on delivering a distinctive customer experience and maintaining store