Customer Experience & Service Desk Associate

Stein Garden Centers, Inc.; Oshkosh (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Stein Garden Centers, Inc. in Oshkosh, WI is seeking an Associate-Guest Services at the Service Desk. The role emphasizes delivering exceptional customer experiences, greeting shoppers, and helping customers find the right products.

You will assist management with merchandising, maintain displays, stock shelves, and operate the checkout efficiently while upholding the company values of service and teamwork.

Qualifications

• Customer service experience and ability to build relationships.
• Ability to multitask and work in a team environment.
• Strong communication skills, both written and verbal.
• Willingness to work outdoors in various weather.

Responsibilities

• Greet customers promptly to make them feel welcome.
• Assist customers, determine needs, and educate on selections.
• Operate the POS system accurately and handle transactions.
• Maintain merchandise presentation and stock levels.
• Support merchandising and operational procedures per management.
• Cross-train across departments.
• Participate in meetings and product knowledge sessions.

Job description

Stein Garden Centers, Inc. in Oshkosh, WI is seeking an Associate-Guest Services at the Service Desk. The role emphasizes delivering exceptional customer experiences, greeting shoppers, and helping customers find the right products.

You will assist management with merchandising, maintain displays, stock shelves, and operate the checkout efficiently while upholding the company values of service and teamwork.