Customer Experience & Sales Specialist

In Charge Electrical Services, LLC; Austin (TX); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Competitive pay with commissions and bonuses

Paid time off including 8 paid holidays

Health, dental, and vision insurance

Job summary

In Charge Electrical Services, LLC is seeking a Customer Service Representative to manage scheduling and pricing requests from builder customers. You will ensure smooth operations through close coordination with various departments, while delivering exceptional customer experiences.

The role requires a keen attention to detail, strong communication skills, and the ability to handle priorities in a high-volume environment. Competitive pay, paid time off, and professional development opportunities are offered.

Qualifications

• Experience in a Customer Service or Sales Representative Role.
• Bilingual a major plus.
• Excellent, friendly, and effective communication skills.
• Organized with high attention to detail.

Responsibilities

• Manage schedule and pricing requests from customers.
• Update work ticket statuses promptly.
• Coordinate with Branch Office Managers for next day's work list.

Skills

Customer service experience

Bilingual

Effective communication skills

Attention to detail

Ability to manage priorities

Job description

In Charge Electrical Services, LLC is seeking a Customer Service Representative to manage scheduling and pricing requests from builder customers. You will ensure smooth operations through close coordination with various departments, while delivering exceptional customer experiences.

The role requires a keen attention to detail, strong communication skills, and the ability to handle priorities in a high-volume environment. Competitive pay, paid time off, and professional development opportunities are offered.