Customer Experience & Sales Coordinator - Growth & Upsell

Alphagraphicsfranchise; San Diego (CA); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

A local graphics services company in San Diego is looking for a reliable Customer Service & Sales Coordinator to enhance their front office operations. This role involves interacting with clients to ensure a high-quality customer experience, assisting with order processing, and identifying upsell opportunities. The ideal candidate should have at least a year of customer service experience, possess strong communication skills, and be comfortable in a fast-paced environment. Compensation includes hourly pay plus commission.

Qualifications

• 1+ year of customer service or inside sales experience preferred.
• Comfortable working in a fast-paced environment.
• Positive attitude and team-oriented mindset.

Responsibilities

• Greet and assist walk-in customers with order pickups and new inquiries.
• Assist customers with placing orders for print, signage, apparel, and promotional products.
• Create invoices, process payments, and enter orders into our system.

Skills

Strong communication skills

Interpersonal skills

Organizational skills

Basic computer skills

Job description

A local graphics services company in San Diego is looking for a reliable Customer Service & Sales Coordinator to enhance their front office operations. This role involves interacting with clients to ensure a high-quality customer experience, assisting with order processing, and identifying upsell opportunities. The ideal candidate should have at least a year of customer service experience, possess strong communication skills, and be comfortable in a fast-paced environment. Compensation includes hourly pay plus commission.