Customer Service & Sales Coordinator: Growth & Upsell

AlphaGraphics; San Diego (CA); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Company parties

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

AlphaGraphics Miramar in San Diego is seeking a Customer Service & Sales Coordinator to support front office operations and drive revenue growth. You will assist customers in person, by phone, and via email, process orders and invoices, and identify upsell opportunities.

The role emphasizes delivering a high-quality customer experience while supporting the sales team and coordinating with production to ensure timely, accurate results.

Qualifications

• 1+ year of customer service or inside sales experience preferred.
• Strong communication and interpersonal skills.
• Highly organized with attention to detail.
• Comfortable working in a fast-paced environment.

Responsibilities

• Greet and assist walk-in customers with orders and inquiries.
• Assist with placing orders for print, signage, apparel, and promos; upsell.
• Create invoices, process payments, enter orders, coordinate with production.

Skills

Customer service

Inside sales

Communication

Organization

CRM systems

Tools

PrintSmith

Job description

AlphaGraphics Miramar in San Diego is seeking a Customer Service & Sales Coordinator to support front office operations and drive revenue growth. You will assist customers in person, by phone, and via email, process orders and invoices, and identify upsell opportunities.

The role emphasizes delivering a high-quality customer experience while supporting the sales team and coordinating with production to ensure timely, accurate results.