Customer Experience & Sales Associate

storesalesassociate; Knoxville (TN); On-site; USD 28,000 - 36,000; Full time

Job summary

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and possess product knowledge to drive satisfaction. The role requires proactive engagement with customers, integrity, and strong communication in a dynamic retail setting.

The Sales Associate will contribute to a positive work culture and support change within the store. The position emphasizes effective customer interactions, accurate cash handling, and compliance with safety and company policies while

Qualifications

• Excellent communication and organizational skills.
• Ability to work a flexible schedule including nights and weekends.
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

Responsibilities

• Processes freight per store policy.
• Assists with price changes and markdowns.
• Balances register according to company policy.
• Bags merchandise efficiently at checkout.
• Handles cash, checks and credit cards correctly and in line with policy.
• Obtains management approval for returns, voids, and checks when needed.
• Maintains store cleanliness and housekeeping.
• Provides courteous customer service and greets customers.

Skills

Excellent communication

Organizational skills

Flexible schedule

Education

High school diploma or equivalent

Job description

CITITRENDS, Inc. is seeking a Sales Associate to deliver exceptional customer service and possess product knowledge to drive satisfaction. The role requires proactive engagement with customers, integrity, and strong communication in a dynamic retail setting.

The Sales Associate will contribute to a positive work culture and support change within the store. The position emphasizes effective customer interactions, accurate cash handling, and compliance with safety and company policies while