Customer Experience & Revenue Advisor

Hertz; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Rental discounts

Health benefits

401(k) match

Parental leave

EAP

Educational reimbursement

Voluntary insurance

Theme park & gym discounts

Job summary

Hertz is seeking a Customer Service Associate in Miami to consult with customers on Hertz rentals and help maximize revenue through upselling while delivering world-class service. The role emphasizes building lasting customer relationships and handling objections with ownership and initiative.

You will join a team that values growth, offers comprehensive benefits, and supports employees in achieving success in a fast-paced environment.

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Requires strong multitasking and the ability to upsell and overcome objections.
• Displays ownership, accountability and initiative.

Responsibilities

• Consult with customers on Hertz rentals and suggest products/services.
• Actively upsell while overcoming customer objections.
• Provide world-class customer service and sales support.

Skills

Communication

Relationship building

Multitasking

Upselling

Objection handling

Ownership & accountability

Job description

Hertz is seeking a Customer Service Associate in Miami to consult with customers on Hertz rentals and help maximize revenue through upselling while delivering world-class service. The role emphasizes building lasting customer relationships and handling objections with ownership and initiative.

You will join a team that values growth, offers comprehensive benefits, and supports employees in achieving success in a fast-paced environment.