Customer Service Sales Associate

Hertz; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Rental discounts

Health benefits

401(k) match

Parental leave

EAP

Educational reimbursement

Voluntary insurance

Theme park & gym discounts

Job summary

Hertz is seeking a Customer Service Associate in Miami to consult with customers on Hertz rentals and help maximize revenue through upselling while delivering world-class service. The role emphasizes building lasting customer relationships and handling objections with ownership and initiative.

You will join a team that values growth, offers comprehensive benefits, and supports employees in achieving success in a fast-paced environment.

Qualifications

• Strong oral and written communication skills.
• Ability to build relationships with customers.
• Requires strong multitasking and the ability to upsell and overcome objections.
• Displays ownership, accountability and initiative.

Responsibilities

• Consult with customers on Hertz rentals and suggest products/services.
• Actively upsell while overcoming customer objections.
• Provide world-class customer service and sales support.

Skills

Communication

Relationship building

Multitasking

Upselling

Objection handling

Ownership & accountability

Job description

Customer Service Associate

Consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world‑class customer service and sales support.

• Wages: $15.25 per hour
• Must be at least 20 years old

• Wages: $15.25 per hour
• Must be at least 20 years old

Qualifications

Strong oral and written communication skills. Must have the ability to build relationships with customers. This position requires strong multitasking. The ability to upsell and overcome customer objections. Display a high level of ownership, accountability, and initiative.

Benefits and Perks

Not only do you get to be part of an organization where you Drive your Potential, Power your Passion!! Below are a few perks and discounts:

• Up to 40% off the base rate of any standard Hertz rental
• Medical, Dental & Vision plan options
• Retirement programs, including 401(k) employer matching
• Paid Parental Leave & Adoption Assistance
• Employee Assistance Program for employees & family
• Educational Reimbursement & Discounts
• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
• Perks & Discounts -Theme Park Tickets, Gym Discounts & more

About Us

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran