Customer Service & Sales Associate — Upsell & Service Excellence

Hertz; Fort Myers (FL); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Rental discount

Medical plan

401(k) matching

Parental leave

Adoption assistance

Employee assistance program

Job summary

Hertz in Fort Myers, FL seeks a Customer Service and Sales Associate to assist rental customers, maximize revenue through upselling, and overcome objections while delivering world-class service.

The role emphasizes building customer relationships, multitasking, and owning the sales process. Ideal candidates communicate clearly, handle inquiries, and contribute to a positive guest experience.

Qualifications

• Excellent communication skills (oral and written).
• Ability to build relationships with customers.
• Strong multitasking abilities.
• Capacity to upsell and handle objections.
• Shows ownership, accountability and initiative.

Responsibilities

• Consult with customers on Hertz rentals to maximize revenue.
• Offer products and services and overcome objections.
• Provide world-class customer service and sales support.

Skills

Communication

Customer relationships

Multitasking

Upselling

Ownership

Job description

Hertz in Fort Myers, FL seeks a Customer Service and Sales Associate to assist rental customers, maximize revenue through upselling, and overcome objections while delivering world-class service.

The role emphasizes building customer relationships, multitasking, and owning the sales process. Ideal candidates communicate clearly, handle inquiries, and contribute to a positive guest experience.