Customer Experience Retail Associate

Ross Stores; Waldo (CA); On-site; USD 23,000 - 25,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers. You will greet customers, maintain store cleanliness, stock items, and assist shoppers with merchandise while providing friendly, efficient service.

You will also handle transactions, follow loss prevention guidelines, and uphold Ross's standards in a fast-paced retail environment. This role emphasizes customer-focused interactions, accuracy in checkout, and teamwork to support store operations and

Qualifications

• Ability to effectively communicate with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greets all Customers by making eye contact, smiling and saying hello throughout the store.
• Maintains a clean and organized store by performing cleaning tasks and restocking as needed.
• Assists Customers with merchandise and answers questions in a polite, knowledgeable manner.
• Registers customers, processes transactions accurately, and follows all cash-handling procedures.
• Maintains safety and security on the sales floor and reports any unsafe conditions to leadership.

Skills

Customer service

Communication

Math basics

Job description

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers. You will greet customers, maintain store cleanliness, stock items, and assist shoppers with merchandise while providing friendly, efficient service.

You will also handle transactions, follow loss prevention guidelines, and uphold Ross's standards in a fast-paced retail environment. This role emphasizes customer-focused interactions, accuracy in checkout, and teamwork to support store operations and