Customer-Focused Retail Associate

Ross Stores; El Cerrito (CA); On-site; USD 26,000 - 28,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers in our store. You will greet customers, assist with merchandise, and maintain clean, organized departments in line with company standards.

Throughout the shift, you will follow established procedures for cash handling, checkout transactions, and loss prevention, while representing the Ross brand with integrity and courtesy.

Qualifications

• Ability to communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone.
• Treats all Customers and Associates with respect and courtesy; is friendly and professional at all times.
• Assists Customers in any way necessary - is register-trained, assists Customers with merchandise, and answers Customer questions in a polite and knowledgeable manner.
• Provides prompt and efficient responses to Customers at all times. Responds to Customer Service calls immediately.

Skills

Communication

Math skills

Job description

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers in our store. You will greet customers, assist with merchandise, and maintain clean, organized departments in line with company standards.

Throughout the shift, you will follow established procedures for cash handling, checkout transactions, and loss prevention, while representing the Ross brand with integrity and courtesy.