Customer-Focused Retail Associate

Ross Stores; Wilkes-Barre Township (Luzerne County); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, safe store environment.

The role requires friendly interactions, accurate checkout, and adherence to company presentation standards to support sales goals. As part of the Ross team, you will represent the brand with integrity, follow loss prevention protocols, and collaborate with fellow Associates to meet store objectives and

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greets all Customers by making eye contact, smiling and saying hello.
• Assists Customers with merchandise and answers questions in a polite, knowledgeable manner.
• Maintains a clean, safe, clutter-free sales floor and back areas.
• Operates registers/point-of-sale devices and handles transactions accurately.
• Merchandises items according to monthly presentation guidelines and maintains brand familiarity across departments.

Skills

Customer communication

Basic math

Job description

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, safe store environment.

The role requires friendly interactions, accurate checkout, and adherence to company presentation standards to support sales goals. As part of the Ross team, you will represent the brand with integrity, follow loss prevention protocols, and collaborate with fellow Associates to meet store objectives and