Customer Experience Retail Associate

Ross Stores, Inc.; Alabaster (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to greet customers, assist with merchandise, and maintain a clean, well-presented store environment. You will help with checkout, follow theft prevention policies, and support the team to ensure positive shopping experiences.

The role emphasizes courteous service, safety, and efficient operation across all store areas in alignment with company standards.

Qualifications

• Excellent customer service and communication skills.
• Ability to perform basic math calculations.

Responsibilities

• Greet customers and assist with merchandise on the sales floor.
• Maintain a clean, safe shopping environment and proper presentation.
• Assist with cashier duties and checkout accuracy.
• Follow MOS and loss-prevention policies.
• Provide prompt, courteous service and resolve issues.
• Support store leadership and teamwork.

Skills

Effective communication

Customer service

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to greet customers, assist with merchandise, and maintain a clean, well-presented store environment. You will help with checkout, follow theft prevention policies, and support the team to ensure positive shopping experiences.

The role emphasizes courteous service, safety, and efficient operation across all store areas in alignment with company standards.