Guest Experience Retail Associate

Ross Stores; Hiram (GA); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate will greet customers, assist with merchandise, and maintain a clean, well-presented store environment across all areas as needed to support daily operations.

Responsibilities include safety, assisting customers at the register, answering questions, replenishing stock, and upholding loss prevention practices while representing the Ross brand with integrity.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet Customers by eye contact, smile and hello; assist with merchandise and answer questions.
• Handle register transactions, assist customers at the register in a friendly, knowledgeable manner.

Skills

Customer service

Communication

Safety awareness

Teamwork

Multitasking

Job description

Ross Stores is seeking a Retail Associate to ensure customers have a positive shopping experience. The Associate will greet customers, assist with merchandise, and maintain a clean, well-presented store environment across all areas as needed to support daily operations.

Responsibilities include safety, assisting customers at the register, answering questions, replenishing stock, and upholding loss prevention practices while representing the Ross brand with integrity.