Customer Experience Retail Associate

Winners Merchants International, L.P.; Knoxville (TN); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health benefits

Job summary

Marshalls, part of TJX Companies, offers a dynamic role focused on delivering an outstanding customer experience. You’ll work in a fast-paced retail setting across a store team, supporting sales, returns, and b identification processes while maintaining organization and safety.

The position emphasizes strong customer service, adaptability, and teamwork, with opportunities to learn and grow within TJX’s diverse family of brands.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask and adapt to changes in direction.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers and store team.
• Promote and support credit and loyalty programs.
• Accurately ring purchases and returns and handle cash per procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and maintain store cleanliness.
• Support safety and loss prevention initiatives.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multitasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, part of TJX Companies, offers a dynamic role focused on delivering an outstanding customer experience. You’ll work in a fast-paced retail setting across a store team, supporting sales, returns, and b identification processes while maintaining organization and safety.

The position emphasizes strong customer service, adaptability, and teamwork, with opportunities to learn and grow within TJX’s diverse family of brands.