Customer Experience & Merchandising Associate

The TJX Companies, Inc.; California (MD); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Associate discount

401(k) contribution

Health insurance

Paid holidays

Scholarship program

Referral bonuses

Job summary

Marshalls, part of The TJX Companies, is hiring a Customer Service Associate to deliver a high-quality shopping experience in a fast-paced store environment. You’ll engage with customers, process transactions, and support merchandising and loss prevention standards.

We value flexibility, teamwork, and attention to detail, offering growth opportunities within a Fortune 100 retailer with a broad portfolio of brands across the United States.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multi-task.
• Ability to respond to changes or unexpected situations.
• Ability to lift heavy objects with or without accommodations.
• Retail customer experience preferred.

Responsibilities

• Accurately rings customer purchases and returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Job description

Marshalls, part of The TJX Companies, is hiring a Customer Service Associate to deliver a high-quality shopping experience in a fast-paced store environment. You’ll engage with customers, process transactions, and support merchandising and loss prevention standards.

We value flexibility, teamwork, and attention to detail, offering growth opportunities within a Fortune 100 retailer with a broad portfolio of brands across the United States.