Customer-Obsessed Retail Associate

Ross Stores, Inc.; Orange Park (FL); On-site; USD 24,000 - 32,000; Full time

Job summary

Ross Stores, Inc. is recruiting a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store environment.

You will also handle transactions, follow store procedures, and support the team in achieving sales and service goals. The role emphasizes friendly customer interaction, accuracy in checkout, and adherence to safety and loss-prevention policies to protect customers and merchandise.

Qualifications

• Effective communication with Customers and Team members in a friendly, respectful manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Greet customers, identify needs, and provide friendly assistance on the sales floor.
• Operate cash register, process transactions accurately, and handle payments.
• Keep store clean, organized, and appealing; maintain merchandise presentation.
• Follow loss prevention and safety policies; report issues to leadership as needed.
• Deliver excellent service to ensure a positive shopping experience for every customer.

Skills

Customer communication

Math basics

Job description

Ross Stores, Inc. is recruiting a Retail Associate to ensure customers have a positive shopping experience. You will greet customers, assist with merchandise, and maintain a clean, organized store environment.

You will also handle transactions, follow store procedures, and support the team in achieving sales and service goals. The role emphasizes friendly customer interaction, accuracy in checkout, and adherence to safety and loss-prevention policies to protect customers and merchandise.