Guest Experience Retail Associate

Ross Stores; Fultondale (AL); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to greet customers, help with merchandise, and ensure a clean, organized store. You will assist at the register, maintain safety, and uphold brand standards in a fast-paced retail environment.

The role emphasizes friendly service, effective communication, and teamwork to deliver an outstanding shopping experience while following company policies and procedures.

Qualifications

• Excellent customer service and communication.
• Ability to perform basic math.
• Friendly, professional demeanor.

Responsibilities

• Greet customers and assist with merchandise.
• Maintain a safe shopping environment and report hazards.
• Assist customers at the register and with transactions.
• Restock and merchandise items to planograms.
• Follow MOS and loss-prevention policies.

Skills

Customer service

Communication

Teamwork

Safety awareness

Job description

Ross Stores is seeking a Retail Associate to greet customers, help with merchandise, and ensure a clean, organized store. You will assist at the register, maintain safety, and uphold brand standards in a fast-paced retail environment.

The role emphasizes friendly service, effective communication, and teamwork to deliver an outstanding shopping experience while following company policies and procedures.