Customer Experience Restaurant Manager: Lead Team & Grow

Goodwin Recruiting

Troy (MI)

On-site

USD 55,000 - 60,000

Full time

4 days ago
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Benefits offered by this job

Competitive salary
Performance-based incentives
Career growth opportunities
Team-oriented culture

Job summary

Goodwin Recruiting is seeking a Restaurant Manager focused on customer experience in Troy, MI to lead daily operations and deliver an exceptional dining experience for every guest. You will champion guest service, train and mentor front- and back-of-house teams, manage scheduling, and ensure health, safety, and sanitation standards are consistently met.

The ideal candidate has 2–5+ years of restaurant management experience, excellent communication, problem-solving skills, and a track record of

Qualifications

  • 2–5+ years of restaurant management experience
  • Strong leadership and team-building skills
  • Excellent communication and problem-solving abilities
  • Proven track record of delivering high customer satisfaction
  • Ability to work flexible hours
  • Knowledge of restaurant operations, POS systems, and health regulations

Responsibilities

  • Champion a culture of outstanding guest service and hospitality
  • Hire, train, and mentor front- and back-of-house staff
  • Oversee daily restaurant operations, including opening and closing procedures
  • Monitor labor and food costs, and analyze sales and trends
  • Ensure food and beverage quality meets company standards

Skills

Customer service
Leadership
Operations management
Staff development
POS systems
Health regulations

Job description

Goodwin Recruiting is seeking a Restaurant Manager focused on customer experience in Troy, MI to lead daily operations and deliver an exceptional dining experience for every guest. You will champion guest service, train and mentor front- and back-of-house teams, manage scheduling, and ensure health, safety, and sanitation standards are consistently met.

The ideal candidate has 2–5+ years of restaurant management experience, excellent communication, problem-solving skills, and a track record of

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