Customer Experience Representative – Insurance & Community Focus

David-Steinbach---State-Farm-Agent; Naperville (IL); On-site; USD 21,000 - 30,000; Full time

Job summary

David Steinbach - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences in a local insurance office. You will handle inquiries, build customer relationships, and coordinate with the agent team to support community needs.

The role emphasizes reliable service, clear communication, and accurate record-keeping for ongoing client interactions in a on-site environment.

Qualifications

• Customer service mindset and commitment to helping the public.
• Strong verbal and written communication skills.
• Ability to multitask and manage several customer inquiries.
• Attention to detail in recording customer interactions.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Answer customer inquiries and requests.
• Maintain accurate records of customer interactions.

Skills

Customer service

Communication

Multitasking

Detail-oriented

Job description

David Steinbach - State Farm Agent is seeking a Customer Service Representative to deliver exceptional customer experiences in a local insurance office. You will handle inquiries, build customer relationships, and coordinate with the agent team to support community needs.

The role emphasizes reliable service, clear communication, and accurate record-keeping for ongoing client interactions in a on-site environment.