Customer Service & Insurance Support Specialist

David Ziegenbalg - State Farm Agent; Hawthorne (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

David Ziegenbalg - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences for clients in a growing insurance agency. You will respond to inquiries, update policies, and coordinate with the team to anticipate the needs of community members.

This role emphasizes attentiveness, accuracy, and a willingness to help others, with potential internal growth for driven, sales-minded individuals.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented with ability to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication & interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Job description

David Ziegenbalg - State Farm Agent is seeking a Customer Service Representative to deliver exceptional experiences for clients in a growing insurance agency. You will respond to inquiries, update policies, and coordinate with the team to anticipate the needs of community members.

This role emphasizes attentiveness, accuracy, and a willingness to help others, with potential internal growth for driven, sales-minded individuals.