Customer Service Representative - State Farm Agent Team Member

David Honaker; Bedford (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

David Honaker - State Farm Agent in Bedford, Virginia, is seeking a Customer Service Representative to support exceptional customer experiences. The ideal candidate will engage with customers, assist with inquiries, and process insurance claims while maintaining accurate records.

Key qualifications include strong communication skills and a detail-oriented approach. This role presents an opportunity for career development within the agency. We welcome empathetic and driven individuals committed to customer satisfaction.

Qualifications

• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking ability

Job description

Role Description

As a Customer Service Representative with David Honaker State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.