Customer Experience Representative III

Rheem; Pine Brook (NJ); On-site; USD 28,000 - 39,000; Full time

Job summary

Rheem in Pine Brook, NJ seeks a Customer Experience Representative III to deliver effective support for internal and external customers and outside sales staff. You will use product knowledge and clear communication to resolve issues and contribute to team success.

This role includes data entry and project scheduling for manufacturing, ensuring accurate records and timely follow-ups. A collaborative attitude and attention to detail are essential.

Job description

The Customer Experience Representative III is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing.

This position will serve our Rheem North America, located in Pine Brook, NJ.