Customer Experience Representative III

Rheem Manufacturing Company; New Jersey; On-site; USD 42,000 - 65,000; Full time

Job summary

Rheem North America in Pine Brook, NJ is seeking a Customer Experience Representative III to provide effective service to internal and external customers and outside sales staff, using in-depth knowledge of company products.

The role also includes data entry and project scheduling for manufacturing, with an emphasis on clear, proactive communication within the customer service team.

This on-site position supports a fast-paced environment and requires accuracy and teamwork.

Qualifications

• Experience delivering customer service in a fast-paced setting.
• Strong data entry and organizational skills.
• Knowledge of manufacturing processes is a plus.

Responsibilities

• Provide effective service to internal and external customers and outside sales staff using in-depth product knowledge.
• Handle data entry and project scheduling for manufacturing and coordinate with the customer service team.

Job description

The Customer Experience Representative III is responsible for providing effective customer service for internal and external customers and outside sales staff by using in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. Additional responsibilities include data entry and project scheduling for manufacturing.

This position will serve our Rheem North America, located in Pine Brook, NJ.