Senior Customer Experience Specialist — Manufacturing Scheduling

Nortekhvac; New Jersey; On-site; USD 42,000 - 65,000; Full time

Job summary

Rheem North America in Pine Brook, NJ is seeking a Customer Experience Representative III to provide effective service to internal and external customers and outside sales staff, using in-depth knowledge of company products.

The role also includes data entry and project scheduling for manufacturing, with an emphasis on clear, proactive communication within the customer service team.

This on-site position supports a fast-paced environment and requires accuracy and teamwork.

Qualifications

• Experience delivering customer service in a fast-paced setting.
• Strong data entry and organizational skills.
• Knowledge of manufacturing processes is a plus.

Responsibilities

• Provide effective service to internal and external customers and outside sales staff using in-depth product knowledge.
• Handle data entry and project scheduling for manufacturing and coordinate with the customer service team.

Job description

Rheem North America in Pine Brook, NJ is seeking a Customer Experience Representative III to provide effective service to internal and external customers and outside sales staff, using in-depth knowledge of company products.

The role also includes data entry and project scheduling for manufacturing, with an emphasis on clear, proactive communication within the customer service team.

This on-site position supports a fast-paced environment and requires accuracy and teamwork.