Customer Experience Pro — Home Improvement

Lowe's Companies, Inc.; Keizer (OR); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance

401(k) match + ESPP

10% associate discount

Track to the Trades training

Job summary

Lowe's Companies, Inc. in Keizer, Oregon is seeking a Customer Service Associate to greet customers, help them locate products, answer questions, and provide friendly service across departments such as Appliances, Hardware, and Tools.

You may load merchandise, stock shelves, and process orders while keeping the store’s operations smooth. Benefits include health insurance, tuition assistance, a 401(k) match with ESPP, a 10% associate discount, and Track to the Trades training.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Reading/writing/arithmetic

Physical stamina

Lifting ability 25 lbs

Job description

Lowe's Companies, Inc. in Keizer, Oregon is seeking a Customer Service Associate to greet customers, help them locate products, answer questions, and provide friendly service across departments such as Appliances, Hardware, and Tools.

You may load merchandise, stock shelves, and process orders while keeping the store’s operations smooth. Benefits include health insurance, tuition assistance, a 401(k) match with ESPP, a 10% associate discount, and Track to the Trades training.