Home Improvement Customer Service Pro

Lowe's Companies, Inc.; Keizer (OR); On-site; USD 19,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Tuition assistance

401(k) with company match

Employee Stock Purchase Program

Associate discount 10%

Track to the Trades program

Job summary

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You’ll engage with customers, answer questions, and manage inventory to keep shelves stocked and organized.

The role emphasizes friendly service, reliability, and teamwork in a fast-paced retail environment. Benefits include health coverage, education assistance, and a 10% associate discount.

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months Experience using common retail technology, such as smart phones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Customer service

Retail tech use

Communication

Basic math

Teamwork

Job description

Lowe's Companies, Inc. is seeking a Customer Service Associate to welcome customers, help them find products, and ensure a smooth shopping experience across departments. You’ll engage with customers, answer questions, and manage inventory to keep shelves stocked and organized.

The role emphasizes friendly service, reliability, and teamwork in a fast-paced retail environment. Benefits include health coverage, education assistance, and a 10% associate discount.