Customer Experience Pro: Health Benefits & Stock Options

Bump Boxes, Inc; Peoria (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee Stock Option Plan

Health Insurance

Employee Recognition Program

Family-Friendly Atmosphere

Job summary

A leading customer service company in Illinois is looking for a motivated Customer Experience Specialist to provide exceptional care to customers. Responsibilities include answering calls and emails, assessing needs, and supporting sales opportunities. The ideal candidate will have strong communication skills and customer service experience. The role offers benefits such as health insurance and an employee stock option plan.

Qualifications

• Customer service experience (phone experience preferred).
• Strong communication skills (verbal and written).
• Ability to relate well to customers and co-workers.

Responsibilities

• Answering inbound customer calls and emails.
• Providing exceptional customer care.
• Assessing customer needs and recognizing potential sales opportunities.

Skills

Customer service experience

Strong communication skills

Excellent decision-making abilities

Job description

A leading customer service company in Illinois is looking for a motivated Customer Experience Specialist to provide exceptional care to customers. Responsibilities include answering calls and emails, assessing needs, and supporting sales opportunities. The ideal candidate will have strong communication skills and customer service experience. The role offers benefits such as health insurance and an employee stock option plan.