Customer Service Specialist — Growth & Training

Star Club Corp; Austin (TX); Sur place; USD 28 000 - 33 000; Plein temps

Avantages offerts par ce poste

Training and development

Career growth opportunities

Supportive work environment

Competitive compensation

Résumé du poste

Star Club Corp in Austin, TX is seeking a dependable Customer Service Officer to help customers, answer questions, and build positive relationships. You will learn about products, services, and promotions while delivering friendly, clear guidance.

The role emphasizes active listening, problem solving, and professional communication in a fast-paced environment. Training is provided, with opportunities to grow and contribute to the team’s success.

Qualifications

• Excellent written and verbal communication abilities.
• Friendly, patient, solution-oriented attitude.
• Good listening and problem-solving skills.
• Ability to stay professional in a fast-paced environment.
• Reliable, organized and eager to learn.

Responsabilités

• Assist customers with questions about products, services and promotions.
• Identify customer needs and provide relevant information and recommendations.
• Address routine concerns with patience and professionalism.
• Explain available options clearly and accurately.
• Maintain positive customer relationships through attentive service.
• Collaborate with team members to meet service standards and objectives.
• Participate in training sessions to improve product knowledge and customer service skills.

Connaissances

Strong verbal communication

Interpersonal skills

Patience under pressure

Listening and problem solving

Reliability and organization

Description du poste

Star Club Corp in Austin, TX is seeking a dependable Customer Service Officer to help customers, answer questions, and build positive relationships. You will learn about products, services, and promotions while delivering friendly, clear guidance.

The role emphasizes active listening, problem solving, and professional communication in a fast-paced environment. Training is provided, with opportunities to grow and contribute to the team’s success.