Customer Experience & Operations Specialist

Findaway; North Canton (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Findaway is seeking two Customer Service Representatives in North Canton, Ohio to support our growing business. The role involves providing customer service through various channels and managing order needs.

The ideal candidates should have strong organizational skills and proficiency in Microsoft Office. Join our team and help us enhance customer experience while working in a fast-paced environment.

Qualifications

• Critical thinking skills for customer troubleshooting.
• Efficiency with internal operating systems and website support.
• Proficient in Microsoft Office applications.

Responsibilities

• Provide inbound customer service support via phone and email.
• Manage order entry and changes.
• Support e-commerce website troubleshooting.

Skills

Critical thinking and problem solving

Efficiency in computers and technology

Proficient in Microsoft Office

Excellent communication skills

Strong organizational skills

Job description

Findaway is seeking two Customer Service Representatives in North Canton, Ohio to support our growing business. The role involves providing customer service through various channels and managing order needs.

The ideal candidates should have strong organizational skills and proficiency in Microsoft Office. Join our team and help us enhance customer experience while working in a fast-paced environment.