Equipment Parts Specialist - Customer-Focused & Fast-Paced

Southeastern Equipment Company; North Canton (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Dynamic environment

Customer-first culture

Job summary

Southeast Equipment in North Canton, OH seeks a Parts Associate to deliver exceptional customer service, assist with parts needs, process orders, and maintain inventory accuracy. You will work in our Parts Department to ensure customers leave with the right product and a great experience.

Responsibilities include ordering parts with vendors, updating records, and generating routine reports. The role requires strong communication, MS Office skills, and the ability to multitask in a fast-paced

Qualifications

• High school diploma or equivalent; technical training a plus.
• Experience in construction equipment industry desirable.
• Strong understanding of construction equipment parts preferred.
• Excellent customer service and communication skills.
• Proficiency in inventory management systems.
• Strong organizational skills with attention to detail.
• Typing speed of 30 WPM or higher.
• Valid driver's license; forklift certification willingness.

Responsibilities

• Greet and assist customers in-person or by phone with parts inquiries.
• Provide expert recommendations based on customer needs.
• Process orders promptly and accurately.
• Maintain accurate records of parts and customer data.
• Work with vendors to order parts and ensure timely delivery.
• Verify incoming orders and resolve discrepancies.
• Maintain inventory records and assist with audits.
• Generate reports on sales and inventory as needed.
• Support the Parts Manager with department tasks.

Skills

Customer service

Communication

Organization

Typing speed 30 WPM

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Southeast Equipment in North Canton, OH seeks a Parts Associate to deliver exceptional customer service, assist with parts needs, process orders, and maintain inventory accuracy. You will work in our Parts Department to ensure customers leave with the right product and a great experience.

Responsibilities include ordering parts with vendors, updating records, and generating routine reports. The role requires strong communication, MS Office skills, and the ability to multitask in a fast-paced