Customer Experience & Operations Coordinator

Core-Mark; Colchester (VT); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health & Wellness Benefits

Employee Stock Purchase Plan

RRSP

Paid Direct Drug Card

Paid Time Off

Scholarship Opportunities for children

Job summary

Performance Food Group's Performance Foodservice division in Vermont is seeking a Service Excellence Analyst to analyze operational and customer experience data, identify trends, and drive improvements in service delivery across the organization. You'll partner with cross‑functional teams to develop actionable insights, assist with meetings and reporting, and help reduce errors while boosting efficiency.

Requires 1–3 years of administrative experience and proficiency in Microsoft Word and Excel,

Qualifications

• High School Diploma or GED required.
• 1–3 years of administrative experience preferred.
• Proficient in Microsoft Word and Excel.
• Ability to communicate effectively with internal teams.

Responsibilities

• Scheduling and coordinating meetings, events, and special projects.
• Assisting in the preparation of presentations, reports, and communications.
• Answering phones and directing calls to appropriate recipients.
• Monitoring and coordinating schedules.
• Greeting visitors and ensuring all guests check in and out.
• Typing various letters, reports, and forms.
• Providing support with data entry such as invoices, orders, and other reports.
• Organizing documents, sending out mail and packages, filing, and processing received mail.
• Assisting with management of projects and filling in as support when needed within the office.
• Monitoring supplies and assisting in the ordering processes as needed.
• Running errands when needed.

Skills

Administrative experience

Microsoft Word

Microsoft Excel

Communication skills

Education

High School Diploma or GED

Job description

Performance Food Group's Performance Foodservice division in Vermont is seeking a Service Excellence Analyst to analyze operational and customer experience data, identify trends, and drive improvements in service delivery across the organization. You'll partner with cross‑functional teams to develop actionable insights, assist with meetings and reporting, and help reduce errors while boosting efficiency.

Requires 1–3 years of administrative experience and proficiency in Microsoft Word and Excel,