Customer Experience & Merchandising Team Member

Michaels; American Fork (UT); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical/dental/vision coverage

Job summary

Michaels in American Fork, UT is seeking a store team member to deliver friendly customer service and help shoppers find what they need. You will process fast checkouts, support stock and merchandising, and participate in omnichannel processes like BOPIS and SFS.

Responsibilities include cashiering to standards, assisting with truck unloading, maintaining planograms, and upholding store recovery and safety programs.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Help customers shop, locate products, and provide solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on rewards programs and enrollments
• Assist with Omni channel processes (BOPIS, SFS)
• Participate in truck unload, stocking and planogram processes
• Maintain in-stock store and merchandise recovery
• Support shrink and safety programs
• Adhere to SOPs and company policies

Skills

Customer service

Job description

Michaels in American Fork, UT is seeking a store team member to deliver friendly customer service and help shoppers find what they need. You will process fast checkouts, support stock and merchandising, and participate in omnichannel processes like BOPIS and SFS.

Responsibilities include cashiering to standards, assisting with truck unloading, maintaining planograms, and upholding store recovery and safety programs.