Customer Service & Merchandising Associate

H-E-B; Frisco (TX); On-site; USD 24,000 - 32,000; Full time

Job summary

H-E-B in Frisco, TX is seeking a Customer Service Representative to keep the department well-stocked and maintained while delivering superior customer service. You will stock, rotate products, and ensure safety/sanitation standards.

Responsibilities include inventory support, merchandising, and assisting customers with selections. The role emphasizes strong service, organization, and adherence to store procedures.

Qualifications

• Strong customer service skills - Required
• Excellent communication and interpersonal abilities
• Proficient reading and writing skills
• Strong planning and organizational skills

Responsibilities

• Stock and rotate items daily and maintain department cleanliness
• Assist with inventory control and handle unloading and moving of products
• Prepare back area for night crew and incoming trucks
• Create and display shelf tags and signage as needed
• Ensure shrinkage reduction, safety, and sanitation standards
• Support the Customer Service and Sales functions as needed
• Maintain store displays and assist with department maintenance
• Comply with SOPs and store operating procedures
• Follow safety training and participate in required pre-requisites

Skills

Strong customer service

Communication skills

Reading and writing

Planning and organizing

Education

HS Diploma or GED

Job description

H-E-B in Frisco, TX is seeking a Customer Service Representative to keep the department well-stocked and maintained while delivering superior customer service. You will stock, rotate products, and ensure safety/sanitation standards.

Responsibilities include inventory support, merchandising, and assisting customers with selections. The role emphasizes strong service, organization, and adherence to store procedures.