Customer Experience & Merchandising Specialist

Ross Stores; Haltom City (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

Ross Stores is seeking a Retail Associate to ensure Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, while maintaining a clean store and presenting merchandise per guidelines.

The role includes assisting Customers at the register, answering questions, and supporting safety practices. A professional appearance and teamwork across shifts are required to help the store operate smoothly.

Qualifications

• Must be able to greet Customers in a courteous and friendly manner.
• Ability to communicate clearly with Customers and Associates.
• Maintain safety standards and store cleanliness.

Responsibilities

• Greet Customers and assist with merchandise on the sales floor.
• Operate registers and handle transactions accurately.
• Maintain clean, organized displays and ensure merchandise is presented per guidelines.
• Uphold safety and security standards and report hazards to leadership.
• Provide friendly, knowledgeable service and respond to Customer questions.

Skills

Customer service

Communication

Safety awareness

Teamwork

Job description

Ross Stores is seeking a Retail Associate to ensure Customers have a positive shopping experience. The Associate makes eye contact, smiles, and greets all Customers in a courteous and friendly manner, while maintaining a clean store and presenting merchandise per guidelines.

The role includes assisting Customers at the register, answering questions, and supporting safety practices. A professional appearance and teamwork across shifts are required to help the store operate smoothly.